What is ClinicReach?

What is ClinicReach?

ClinicReach is a patient engagement and outreach platform that helps healthcare organizations send targeted SMS, email, and automated voice campaigns to their patient populations.

Core use cases

• Appointment reminders — Reduce no-shows with automated multi-channel reminders.
• Recall campaigns — Re-engage patients due for annual wellness visits, screenings, or follow-up care.
• Health education — Send condition-specific educational content to relevant patient cohorts.
• Satisfaction surveys — Collect post-visit feedback with one-click survey links.

How ClinicReach fits into your workflow

ClinicReach connects to your EHR or PMS to pull appointment and demographic data (with appropriate authorization). Campaigns are built using a drag-and-drop editor and scheduled for automated delivery. All opt-out requests are processed in real time.

Getting started

After your account is provisioned, complete the onboarding checklist:

1. Connect your EHR or upload a patient list.
2. Verify your sending phone number (for SMS) or domain (for email).
3. Build your first campaign template.
4. Run a test send to your own contact information.
5. Schedule or launch your campaign.